Отзывы Hotel Soffio D’Estate

The main disappointment was that the double room instead of a real window only has a very small ventlight facing an internal stairs area. This is not advertised in the hotel's room description. Neither it is clear on the room photos. The room itself is small and dark with no natural light which creates a depressing impression. The owners Salvatore and Stella tried to propose us an apartment in another building which was really old and not acceptable for the same price. There's no elevator, so if your room is not on a ground floor, you'll have to climb the stairs with your luggage. The property is located in ZTL, therefore you'll have to park your car somewhere far from the property. The breakfast was basic and nothing special. The room was so depressing that we had to leave after the first night to not spoil our vacation. The hosts didn't refund our money for two more nights and were behaving rather aggressive. Moreover, they put a "No show" status to our booking to not let us post our feedback. Very unbecoming and shabby act! Thanks to Customer Service team of Booking.com for getting this opportunity back. Pay additional attention to the fact that the hotel does not offer other payment option than the "non-refundable" one and you'll have no chance to get your money back if the hotel will not meet your expectations. We lost almost EUR 300 for two nights. Overall, the hotel is definitely overpriced and has poor value for money. The worst hotel in Sicily during our two-weeks trip. --- Главным разочарованием было то, что в двухместном номере вместо полноценного окна есть только маленькая форточка, выходящая на внутреннюю лестницу здания. Об этом не сказано в описании комнаты на сайте и это сложно понять по фото. Сама комната - маленькая и темная, создающая гнетущее впечатление.

Номер тесный, хотя у нас был двухместный улучшенный. Напрягало отсутствие полочки в душе, даже гель положить некуда! Главное неудобство для меня - это скользкая спиральная лестница на второй этаж, она небезопасна (по крайней мере, мы чувствовали себя дискомфортно). В остальном, отель очень хороший!

Улучшать нечего. Все просто идеально!